Submit a request
 
PRODUCT
Privacy Policy |  AAS Advertising Policy | Terms of Use
Cookie Preference
✖

Amazon Ad Server will be sunset in Q4 2024, please visit this page (AAS offboarding information) for offboarding support resources and sunset FAQs. Details shared on that page represent the most up to date information in the Help Center, if you find disparate information in other resources please default to the information in the AAS offboarding information page accordingly.

Please note that on October 1, 2024, the ability to create new campaigns, placements and tag managers was disabled.

Follow
Last Update:
  viewable by end users
  editable by agents
Q: Is a unique email address required for API users?

A: No. As of January 2020, Amazon Ad Server (AAS) no longer requires a unique email address for API users.

Q: Can we use a dummy email address for an API user?

A: It is not recommended to use a dummy email address. All notifications related to the API user will be sent through the assigned email address, including welcome email and password reset.

Q: Can a user with API permission access Amazon Ad Server ?

A: No, an API user can not access AAS.

Q: Why am I getting an expired credential error?

A: An API user password, as any other user, is enforced under the Amazon security requirements. These requirements state that any user accessing the system will need to update the password after 120 days. Use this page to reset your password.

Note

Note: You can update your password at any time regardless of expiration.

Q: What is expiration time of a single sessionID?

A: A Single sessionID expires after three hours.

Q: Is there a limit to the number of campaigns that you can pull using the Amazon Ad Server API?

A: There is no known limit to the number of campaigns that you can pull for AAS reports using the API.

Q: Can I retrieve an entity's change log/history using the API?

A: There is no resource to retrieve an entity's change log using the API.

Was this article helpful?
1 out of 5 found this helpful
Have more questions? Submit a request

Comments