Q: Is it OK to reuse an existing email address for an API user?
A: No. Sizmek Ad Suite (SAS) will require a unique email address for a new API user account. This is a requirement for the authentication gateway mechanism that we use.
Q: Can we use a dummy email address for an API user?
A: It is not recommended to use a dummy email address. All notifications related to the API user will be sent through the assigned email address, including welcome email and password reset.
Q: Can a user with API permission access Sizmek Ad Suite (SAS)?
A: No, an API user can not access Sizmek Ad Suite (SAS).
Q: Why am I getting an expired credential error?
A: An API user password, as any other user, is enforced under the Amazon security requirements. These requirements state that any user accessing the system will need to update the password after 90 days. On this page, use the Forgot Password? link to reset your password.
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